Help Center

Welcome to the Cellzi Help Center! We're here to assist you with any questions, concerns, or issues you may have. Our dedicated support team is committed to providing you with the best possible service.

Contact Us

If you need assistance, there are several ways to get in touch with us:

  • Phone: Call us at 917-734-9804 for immediate support. Our customer service representatives are available to help you with your inquiries.

  • Email: You can reach us via email at kansaspartners@gmail.com. We aim to respond to all email inquiries within 24 hours.

  • Mailing Address: If you prefer to contact us by mail, please send your correspondence to:

Frequently Asked Questions (FAQs)

To save you time, we’ve compiled a list of frequently asked questions. These cover a range of topics, including product information, order status, technical support, and more. Check out our FAQ section to find quick answers to common queries.

Product Support

  • User Manuals and Guides: Access detailed user manuals and guides for all our products. These documents provide step-by-step instructions and troubleshooting tips.
  • Software Updates: Stay up-to-date with the latest software updates for your devices. Download the latest versions to ensure optimal performance

and security.

Order and Shipping Inquiries

  • Order Tracking: Track the status of your order using our order tracking tool. Simply enter your order number and email address to get real-time updates.
  • Shipping Information: Learn more about our shipping options, delivery times, and costs. Find out how to expedite your order or handle any shipping-related issues.

Returns and Exchanges

  • Return Policy: Read our return policy to understand how you can return or exchange an item. We aim to make the process as smooth and hassle-free as possible.
  • Initiate a Return: Start a return by filling out our return request form. Our team will guide you through the steps to return your product.

Technical Support

  • Troubleshooting: Get help with common technical issues by browsing our troubleshooting guides. These resources cover a wide range of topics and provide practical solutions.
  • Live Support: For more complex issues, contact our technical support team for live assistance. We're here to help you resolve any problems you encounter with our products.

Feedback and Suggestions

We value your feedback and are always looking to improve our products and services. If you have any suggestions or comments, please don't hesitate to share them with us. Your input helps us better serve you and our community.